Position Summary:
This position is responsible for analyzing, designing, developing and maintaining complex application systems in the Gavilon distributed computing environment. Responsible for working with various levels of end-users and programming staff to analyze, define and implement computer solutions for business needs.
Position Responsibilities:
- Gather requirements via discussions/meetings with users, peers and management
- Design solutions to business issues, partnering with assigned business areas and understand the challenges and opportunities from their perspective
- Assist in the design, development, implementation and support of functional specifications related to all aspects of projects while working within established timeframes and budgets
- Isolate and diagnose application problems, including root cause analysis for incident elimination
- Perform and coordinate the testing effort to ensure that configurations and customizations fulfill user requirements. Coordinate end-user testing
- Develop implementation plans
- Perform all assigned production support duties, including on-call rotation, handling problem calls with relevant applications
- Manage small to large-sized projects and processes as assigned
- Communicate appropriately with management on status and issues
Qualifications/ Education/Experience/Skills:
- Four-year college degree in computer science, information systems or a related field, or equivalent work experience.
- 5+ years experience in developing / maintaining complex applications.
- Experience in designing and performing system tests desired.
- Project management experience a strong plus.
- Customer service focus in a team environment.
- Ability to understand business needs and write IT requirements and functional designs and specifications.
- Strong communication skills, both oral and written.
- Strong problem solving and analytical skills.
- Ability to work in a diverse, fast paced, matrix type environment, across teams and business partners.
- Self-starter, able to work with process teams autonomously, and serving to deliver results at the tactical and strategic level.
- Primary technical skills (required):
- Visual Basic or C#
- HTML / ASP
- SQL Server 2000/2005
- MS Office (Access, Word, Excel)
- Supplemental technical skills (desired):
- MS Sharepoint 2007 – Admin or Designer
- EDI
- MQ Series and/or Connect:Direct (middleware)
- C#
Physical Demands:
Operate standard office equipment including (but not limited to):
- Personal Computer
- Telephone
- Calculator
- Fax Machine
- Copy Machine
Must be able to operate standard office equipment, remain seated at a desk for extended periods of time; lift up to 20 pounds as needed.
Contacts: Indicate with whom, purpose, frequency, and method
Internal:
· End-users: Gather requirements & diagnose problems on a daily basis; written and oral communication
· Programmers: Knowledge sharing & collaboration on a daily basis; written and oral communication
External: none