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Part TIme Dispatch Clerk

A-1 UNITED HEATING and AIR Omaha, NE Hourly Wage, starting at $20.00
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A-1 United Heating, Air & Electrical, a leading full-service HVAC company in Omaha, is seeking a dedicated and proactive individual to join our team as an Entry Level Dispatch/Customer Service representative. This role is crucial to our operations, as you will be responsible for scheduling preventive maintenance and repair services. We pride ourselves on our customer-centric approach and are looking for someone who shares our commitment to delivering exceptional customer service. We offer daytime hours, with shifts from 2:00 pm-Close, and every other Saturday from 7:30 am to 12:00 pm. Closing hours will vary depending on call volume. 

Responsibilities

  • Coordinate and dispatch HVAC services to meet customer needs.
  • Schedule and manage preventive maintenance and repair services.
  • Address and resolve customer inquiries and complaints promptly.
  • Collaborate with the team to enhance operational efficiency.

Qualifications

  • Strong commitment to exceptional customer service.
  • Proactive and dedicated work ethic.
  • Ability to work collaboratively in a team environment.
  • Experience in dispatch, customer service, or a related field is a plus but not required.

Compensation

Compensation will be competitive and commensurate with experience.

Benefits

  • Opportunity to work with a premier full-service HVAC company.
  • Professional growth and development opportunities.

Qualifications

  • Highly motivated and goal-oriented individual with a self-starter attitude.
  • Ability to focus and complete tasks efficiently and effectively.
  • Exceptional communication and organizational skills.
  • Proficiency in Microsoft programs - Excel, Word, Outlook is preferred.
  • Outstanding customer service skills.
Instant Answers
providedProvided by company
Part-time Employee
Date Posted July 22, 2024
Date Closes April 17, 2025
Start Date March 25, 2024
Located In Omaha, NE
Job Type Part-time Employee
Compensation Hourly Wage, starting at $20.00
Shift Custom
Hours 40 hours per week
SOC Category 43-4051.00 Customer Service Representatives
Zipcode 68117
Name Rita Draper
Address 4972 F St
City, State and Zip Omaha NE 68117
Phone 402-593-7500

This job offers the following benefits

  • 401(k) Retirement Savings Plan
  • Dependent-Care Spending Accounts
  • Flexible Spending Accounts
  • Health-Care Spending Accounts
  • Accidental Death and Dismemberment
  • Dental
  • Life Insurance
  • Long-Term Disability
  • Medical
  • Salary Continuation
  • Vision
  • Voluntary Life Insurance
  • Holiday Party
  • Paid Holidays
  • Paid Vacations
  • Wellness Program
  • Employee Ownership
  • Merit Increases

This job requires the following skills

  • Administrative Assistant
  • Clerical
  • Customer Service
  • Data Entry
  • Microsoft - Excel
  • Microsoft - Outlook
  • Microsoft - Word
  • Ability to Work Under Pressure
  • Accepts and Learns From Criticism
  • Excellent Communications

This job is related other jobs in these career categories

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A-1 UNITED HEATING and AIR
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Benefits
  • 401(k) Retirement Savings Plan
  • Dependent-Care Spending Accounts
  • Flexible Spending Accounts
  • Health-Care Spending Accounts
  • Accidental Death and Dismemberment
  • And More ...
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