Patient Coordinator Senior Associate - Dermatology

Shift:

Patient Coordinator Senior Associate - Dermatology

Lauritzen Outpatient Center

Omaha, NE

Position Highlights: Patient Coordinator Senior Associate

Nebraska Medicine is now taking applications for a talented individual to join us as a Patient Coordinator Senior Associate in our Dermatology Clinic at Lauritzen Outpatient Center in Omaha, NE.

The Dermatology Clinic is a premier facility dedicated to providing comprehensive care for all skin-related conditions. Our team of highly skilled dermatologists and healthcare professionals offers a wide range of services, from routine skin checks and cosmetic treatments to the management of complex skin diseases such as psoriasis, eczema, and skin cancer. Utilizing the latest advancements in dermatological research and technology, we develop personalized treatment plans tailored to each patient's needs. The clinic emphasizes patient education and preventive care to promote long-term skin health. With a commitment to excellence in clinical care, research, and patient support, we strive to enhance the quality of life and well-being of our patients through innovative and compassionate dermatological care.

Our Dermatology Team is excited to bring on new staff looking for a fast-paced, challenging, and rewarding role in the specialized world of Dermatology!

Shift Details:

• Full Time, 40 hrs/wk, Benefits Eligible

• Monday - Friday 8:00am-4:30pm

• No weekends or holidays

• Primary location is Lauritzen Outpatient Center, must be willing to float to our Village Pointe Location as needed

• ***Mandatory Training Monday-Friday 7:00am-3:30pm for the first 2-3 weeks at Midtown location

• *****Remaining 3-4 weeks of training will be at Village Pointe location

Why Work at Nebraska Medicine?

• Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.

• Leading Health Network Work with the region's top academic health network, partnering with UNMC to transform lives through education, research, and patient care.

• Diversity and Inclusion We value diverse backgrounds and experiences, reflecting the communities we serve.

• Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.

Be part of something extraordinary at Nebraska Medicine!

Job Description: Patient Coordinator Senior Associate
Properly, professionally and sensitively obtain and handle medical records by communicating and coordinating with patients, physician offices, hospitals and other medical organizations/personnel in order to create accurate and sufficiently comprehensive patient charts. Coordinate patient referrals to designated clinical programs and services by being a part of and communicating with a team of people tasked with ensuring that patient appointments are timely, accurate and appropriate. Register and schedule patients in a customer service oriented, efficient and effective manner and in accordance with department guidelines. Complete complex scheduling of multiple appointments and/or services. Provide clerical support relating to scheduling and/or coordination of various services and surgical procedures within the organization. Provide administrative support as necessary to all team members in clinic, surgical and procedural areas, as assigned.

Required Qualifications: Patient Coordinator Senior Associate
* Minimum of one year of experience in a healthcare customer service environment required.
* High school diploma or equivalent required.
* Minimum of one year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) required.
* Demonstrated verbal and written customer relations skills required.
* Ability to work collaboratively and cooperatively with an interdisciplinary team required.
* Knowledge of medical terminology required.
* Demonstrated analytical, prioritizing and organizational skills required.
* Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.

Preferred Qualifications: Patient Coordinator Senior Associate
* Experience in a healthcare environment with working knowledge of scheduling or healthcare record collection and registration systems preferred.
* Clinical background in assigned area preferred.
* Associates degree in business, healthcare or related field preferred.
* Medical Assistant or Nursing Assistant preferred.
* Previous experience with Microsoft office, data entry and electronic health records programs such as EPIC preferred.
* Currently licensed medical assistant, patient care technician or certified nursing assistant (CNA) certificate preferred.